The world is a complex and at times a troubled place! When we look at the gloss of a brochure, it suggests that we can get away from all the strife and trouble of our daily live's to an oasis of calm and tranquillity. The reality for some holidaymakers is that this is not the case and we have noticed in recent weeks that some holidaymakers contacting us, are concerned that they are being sold or sent to a holiday destination where there is civil strife!
The pattern is clear; whenever holidaymakers raise their concerns, they are told by tour operators that they are relying on Foreign Office advices and therefore it is safe to go. However, holidaymakers also watch the news and when they see problems in Egypt or Tunisia or other countries, they begin to doubt the wisdom of travelling to these destinations!
It is not helped by the fact that these same holidaymakers also speak with other holidaymakers who share their experiences within the various travel forums.
A recent comment by Richard Branson, calling for the end of travel advisories where 'terror' exists, ignores one basic fact - holidaymakers do not want to expose themselves or their families to risk and they deserve to be informed so they can make a choice whether to travel or not.
It really is quite simple; selling or sending you to a 'risk destination' constitutes in my view, a significant change and this means you have rights under the Package Travel Regulations. If you are going to challenge a travel company on this basis, make sure you have gathered all the information that proves your point about risk and send that along with your complaint to your travel company! If you get into difficulties, don't forget that you can always give us a call and we will guide you further!
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